Mm3 Privacy Policy — Protecting Your Information
Mm3 is committed to protecting every user's privacy. This policy explains how we collect, use, and securely store your information.
Last updated: January 2026
Information We Collect
When you register or use the mm3 platform, we collect several categories of information to ensure a secure, seamless, and personalised experience. The types of information collected are as follows:
- Full name, date of birth, and gender.
- Email address and mobile phone number.
- Username and password (stored in encrypted form).
- A copy of your identity document (MyKad or passport) for KYC verification purposes.
- Bank account details for processing deposits and withdrawals in Malaysian Ringgit (RM).
- Transaction records including date, amount, and payment method.
- FPX and digital wallet information such as Touch 'n Go eWallet.
- We do not store full credit card numbers in our systems.
- IP address and geographic location (state/city level).
- Device type, operating system, and browser version.
- Login session data including time and duration of use.
- In-platform activity records, such as games played.
- Session cookies to maintain your logged-in status.
- Preference cookies to remember your language and display settings.
- Aggregated analytics data to understand platform usage patterns.
- You can manage cookies through your browser settings at any time.
How Your Information Is Used
Mm3 uses the information collected solely for legitimate purposes directly related to platform operations. We do not sell or disclose your personal information to third parties for marketing purposes without your consent. The primary purposes for which information is used are:
- Identity verification and account security — ensuring that only you can access your account and preventing fraudulent activity.
- Financial transaction processing — managing deposits and withdrawals in RM accurately and securely.
- Enhanced user experience — personalising content, game recommendations, and the interface based on your usage habits.
- Service communications — sending important notices related to your account, security, or policy changes via email or SMS.
- Legal compliance — meeting Malaysian regulatory requirements including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.
- Platform analytics and improvements — analysing aggregated usage patterns to improve the performance and functionality of the mm3 platform.
Sharing Information with Third Parties
Mm3 understands that your trust is our most valuable asset. We do not share your personal information with any third party except in the following specific and limited circumstances:
Transaction information is shared with licensed payment service providers such as FPX and approved digital wallet operators in Malaysia, solely for the purpose of processing your financial transactions.
We may be required to disclose certain information to Malaysian law enforcement agencies or regulatory bodies when mandated by a court order or applicable law.
Third parties providing technical infrastructure services such as server hosting and cybersecurity are bound by strict confidentiality agreements and may not use your data for any other purpose.
Data Storage, Security, and Retention Period
Mm3 implements robust technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. The safeguards we employ include:
- SSL/TLS encryption for all data transmitted between your device and mm3 servers.
- Password encryption using an irreversible one-way hashing algorithm.
- Strict internal access controls — only authorised personnel may access user data.
- Round-the-clock system monitoring to detect suspicious activity or intrusion attempts.
- Regular security audits conducted by qualified third parties.
Active account data is retained for the duration your account remains active. Following account closure, we will retain records required for legal compliance for the minimum period prescribed by Malaysian law, typically not exceeding 7 years. After that period, data will be securely deleted.
Your Rights as an mm3 User
As an mm3 platform user, you have certain rights regarding your personal information. We respect these rights and will process any requests within a reasonable timeframe:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to record retention obligations required by law.
You may object to the processing of your data for specific purposes, such as direct marketing.
You have the right to receive the data you have provided to us in a machine-readable format.
Send privacy-related requests to [email protected] with the subject line "Privacy Request".
Any material changes to this Privacy Policy will be communicated to users via an in-platform notice or registered email at least 7 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated policy. For more information on terms of use, please refer to the Terms & Conditions ours.
Your Privacy is Protected — Play with Peace of Mind
Your data is safe with mm3. Register an account today or log in to continue your secure and trusted entertainment experience.